Defining what is important

As a rapidly growing and internationalising business, the sustainability issues that are business critical and important to our stakeholders are many and varied. There may be issues of global or local concern and may be viewed in different ways from different perspectives. However, it is the purpose of this report to capture what we think are the issues that are the most material and why they were so important during 2013.

The previous section has summarised the many stakeholders with a legitimate view on our sustainability performance and the kinds of issues that are of primary importance to them. Here we define in more detail why we have chosen to represent our sustainability performance through the topics covered in this report.

The broad categories under which we have chosen to report are economic, environmental, employee welfare (in particular health and safety) and social (in particular employee and community development). Note that we have chosen to highlight Health & Safety performance as a distinct topic, reflecting the level of investment and human resources that we are putting into this area in order to become an exemplar of industry best practice.

Process for defining report content

Our reporting group consists of the Heads of Social Responsibility, Environment, Health & Safety and Communications. They take the lead on gathering relevant information and defining report content. The group made a decision at the start of the data gathering process to attempt to report in accordance with the Core criteria of GRI G4.

Step 1 Reporting group review
  • Records of interaction with stakeholders – consulting with relevant department heads and operational managers
  • Key business decisions, investments and announcements made during the year
  • Performance of management systems
Step 2 Reporting group analysis and comparison
  • Identify all the topics of importance to stakeholders
  • Compare topics with those identified in the previous sustainability report
Step 3 prioritisation and review

The reporting group discusses all topics, consults further with stakeholders and identifies the key material aspects and associated indicators in line with GRI G4.

As a reporting principal, the group looked at interactions with internal and external stakeholders during the reporting period, which is the calendar year 2013. It also looked at all the existing operational sites excluding the new development in Kazakhstan. In essence, the aspects identified are material to all areas of the business and all operating sites as identified in this document and the annual report.

The following tables identify the aspects and indicators on which we are reporting, based on the reporting group’s review, along with a summary of why they are important, which stakeholder groups have the most interest in them and how we measure performance. More detail on management approach and resulting performance is provided in the relevant section of this report.


Economic sustainability


Why it is important

Who has a stake


Economic performance

It is a fundamental measure of business health and supports our growth and investment plans

The Board, employees, investors

Annual sales
Net debt/EBITDA ratio
Ratings agencies

Indirect economic impacts

It relates to our market presence and the way we engage with local stakeholders where
we operate

The Board, employees, suppliers, national government, local government, local communities

Level of investment

Feedback from government
and communities

Environmental sustainability


Why it is important

Who has a stake



Some of our operations require large volumes of water for production

National and local government, utilities, communities, suppliers

Water consumption (m3/tonne)


We operate complex processes that emit a range of gases which can be harmful to humans and the environment

Employees, national and local government, communities, NGOs


Waste and effluent

We produce and manage significant volumes of solid wastes and effluents, e.g. Phosphogypsum

Employees, national and local government, communities, NGOs

Effluent (m3/tonne)

Health & safety


Why it is important

Who has a stake


Health & Safety

We operate hazardous facilities which pose health and safety risks

Employees, national and local government, trade unions, suppliers, management, Board

Lost Time Injury Frequency Rate

Social sustainability


Why it is important

Who has a stake


Training and education

The sustainable growth of our business is predicated on our ability to attract and retain talent, particularly our cohort of young professionals

The Board, employees, education institutions

Investment in training centres Training partnerships Teaching standards

Employee relations

The way we conduct our employee
relationships determines the level of staff engagement, which has a direct bearing
on all our performance measures.

The Board, employees, investors, suppliers, national and local government, utilities, communities

Management to employee ratio Employee turnover Revenues per employee Production per person

Personnel costs

Diversity and equal opportunity

We employ over 22,000 people, representing
more than 50 different nationalities. The work
is demanding and requires a high level of
co-operation and communication.

The Board, employees, national and local government, communities, education institutions

Level of investment Employee numbers Percentage of women in management positions


In order to attract and retain the best people, we aim to pay wages that are above average for the sector in each operational territory.

The Board, employees

Variable remuneration Fixed remuneration Average full-time equivalent wage Changes in average monthly wage

Local communities

EuroChem is a significant employer and its operations can have a significant impact on local  environments and local economies.

The Board, employees, national and local government, educational institutions, communities, suppliers

Levels of community investment

Level and type of partnerships with government and communities